{"product_id":"garantieantrag-fur-la-marzocco-linea-micra-mit-abholung-zu-hause","title":"Warranty Application for La Marzocco Linea Micra with Home Pickup","description":"\u003cdiv\u003eIf your LA MARZOCCO LINEA MICRA\u0026nbsp;has an issue within the warranty period\u0026nbsp;that you believe to require actions covered by warranty and you would like your machine to be picked up from and returned to your home, please buy this service-product and follow the instructions below. Please note that you can alternatively bring the machine yourself to our workshop in Goldach or to one of our \u003ca href=\"https:\/\/shop.kialoa.ch\/saas\/web\/kialoa\/reseller-map.aspx\"\u003especialized retailers\u003c\/a\u003e without the according transportation costs.\u003c\/div\u003e\n\n\u003cdiv\u003e\u0026nbsp;\u003c\/div\u003e\n\n\u003cdiv\u003eProcedure:\u003c\/div\u003e\n\n\u003cdiv\u003e\u0026nbsp;\u003c\/div\u003e\n\n\u003cdiv\u003e1. Please fill in the fields for serial number and problem description during the checkout process and press save. (The 8-digit serial number can be found on the right side of the machine, as well as on the original packaging and our delivery slip)\u003c\/div\u003e\n\n\u003cdiv\u003e2. As soon as we checked your order, we will send you a special transportation box with our carrier Planzer Pakete, from whom you will receive a separate e-mail with tracking and the possibility to make adjustments to the delivery. (If you do not allow us to forward your e-mail address to the carrier company, please leave a comment with your order)\u003c\/div\u003e\n\n\u003cdiv\u003e3. Please let us know once your transport box is ready for collection by emailing [info@kialoa.ch](mailto:info@kialoa.ch). We will then send you the return shipping label by email. Please attach it securely and visibly on top of the transport box before collection.\u003c\/div\u003e\n\n\u003cdiv\u003e4. We will instruct the carrier to pickup your box. Usually, the first pickup attempt will be made on the following day. If you are not at home, the carrier will leave a note in your mailbox with instructions to coordinate the pickup.\u003c\/div\u003e\n\n\u003cdiv\u003e5. Once we serviced your machine, we will send it back with the carrier. Please follow steps 3 and 4\u0026nbsp;to return the empty box to us.\u003c\/div\u003e\n\n\u003cdiv\u003e\u0026nbsp;\u003c\/div\u003e\n\n\u003cdiv\u003e\u0026nbsp;\u003c\/div\u003e\n\n\u003cdiv\u003e\u003cspan style=\"color: rgb(255, 0, 0);\"\u003e* If there is no right to warranty according to the Terms \u0026amp; Conditions, a minimum of CHF 140.- according to Estimate of Costs will be charged in addition to the transportation cost. In order to claim warranty, you have to add a copy of your sales receipt.\u003c\/span\u003e\u003c\/div\u003e","brand":"La Marzocco","offers":[{"title":"Default Title","offer_id":67588567957873,"sku":"A04945","price":50.0,"currency_code":"CHF","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1007\/9702\/2577\/files\/A04945_1.jpg?v=1790597589","url":"https:\/\/www.lamarzocco.ch\/en\/products\/garantieantrag-fur-la-marzocco-linea-micra-mit-abholung-zu-hause","provider":"La Marzocco","version":"1.0","type":"link"}